Shipping info DirectSealife takes great care to ensure the sealife will arrive alive and in the best possible condition. To achieve that we only use the best, fastest, safest and most stress-free shipping we can offer, because our first concern in for the heath of the sealife. The Packing Before your sea life is expertly packed for shipment, it will be select by our specialists to make sure our costumers only receive the best. Meaning the brightest and most vibrant, with no signs of disease, stress, aging, or physical imperfections available.The packing of the sealife will be done in a special packing area where only the best product are used for packing. The sea life will be placed in a extra strong and specially designed bag for sealife transport, which is filled with special prepared packing water. The bags are then filled with pure oxygen and sealed with a special aluminum fastener for an air and watertight seal. From there the bags will be placed in a special insulated box to maintain the water temperature during the transit, if necessary heat packs will be used to maintain the water temperature depending on the outside temperature. After packing the package will be send directly to you. We do our best to maintain the temperature, we are not resposible for the weather conditions. | Shipping | | | | | | | | | | | | | | | The day your order ships, you will receive an e-mail containing your items and when your order arrives. | | Its very important that you accept the package on the first delivery, because our first concern is the health of the sealife. | | | | | | | Note: WE ALWAYS CALL OR E-MAIL BEFORE SHIPPING | | | | | | | | | | Order Shipping & Delivery Schedule TNT | | | (for fish, invertebrates,corals, supplies) | | | | | | | | | Orders placed by 10.00 am | Will be packed & shipped on | | | | | Sunday | Monday | | | | | Monday | Monday | | | | | Tuesday | Tuesday | | | | Wednesday | Wednesday | | | | | Thursday | Monday | | | | | Friday | Monday | | | | | Saturday | Monday | | | | | Please note: we can ship worldwide, for this you need to contact us by email. | | | | | | | | | | | | | | Shipping rates | | | | | | | | | | | The rates you see below are included box charge and packing cost (heat packs). | | | Its difficult to know how many boxes are needed because this depend on the order. | | | That's why we charge every order for 1 box only if its necessary to use a additional box we will inform you, but normaly there will be 4-7 medium pices in a small box and 14-17 small/medium in a big box | When you ordered more than 7 items please add a big box charge to your order and when you ordered more than 15 pices please pay additional box charge. our system calculate the big box automaticly | | | | | Due the problem with the high fly tax of tnt we have to erase the shipping costs | | | | | | | Shipping rates TNT, The fastest Delivery Within the EU | | | | | (for fish, invertebrates,corals, supplies) | | | | | | | | | | Zone | First box | | | | | Netherlands | € 35.00 small box | | | | | Be/Ger/Lux | € 55.00 small box | | | | | Rest in EU | € 200 big box | | | | | Rest Europe | On request | | | | | | | | | | | All prices are included box charge and packing cost (heat packs). | | | Returns | | | | | | | | | | Because of the packing procedure needed to guarantee the health of the sealife. | | We cannot accept any returns of sealife, because our first concern is the health of the sealife. |
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